Make sure you are running the latest version of the app. You can do so by jumping into the Google Play or App Store and running any applicable updates to Lumberjack. Then, try logging out and back into the app. Verify your mobile data or Wifi connection is strong (some office or public WiFi hotspots block dating sites, so you may need to turn your WiFi off. Additionally, make sure you have given our app permission to run on your cellular data). If the problem persists, try deleting and re-installing the whole app. Don't worry - all your data will be saved and retrieved after the reinstallation.
Contact us with the following information if the problem persists: